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Educational Toys, Learning Materials & Classroom Furniture for
Schools, Preschools, Homeschools & Childcare

Terms & Conditions

Delivery & Shipping

Orders will normally be processed and dispatched to the street address provided by you within 24hrs where possible. However, please allow 7-10 days depending on stock availability of some items, in particular large furniture items. A delay of up to 6 weeks may be expected if items are awaiting arrival from overseas manufacturers.

Where possible items from your order will be combined into one package for shipping; however, please note that sometimes multiple items from your order may be charged and shipped separately depending on their size and availability at time of order.

We have an arrangement with several reputable courier companies that offer very competitive rates and handle most major city deliveries within 24-48 hours. With most orders, the items included in the shipment and the cost of shipping to your nominated street address will be charged to your invoice at time of dispatch. The shipping cost will be based on the weight, size and destination postcode of the package. Our products do not have a build in additional cost for shipping like most online shopping, you only pay the courier handling charge that is calculated for the items in your order when they are ready to dispatch.

As a Guide, small items that fit in an A4 courier satchel can be delivered to most urban postcodes for $10-$12; Items that are up to 5kg in weight and fit in a larger courier satchel can be delivered to most urban postcodes for $13-$16.

Other packages:

The average cost of one parcel with a size up to 40cm x 40cm x 40cm and up to 5kg to:

Brisbane $13
Sydney $14
Melbourne $18
Canberra $18
Hobart $20
Adelaide $22
Perth $30
Darwin $35

New Zealand $30-40 (we will confirm for you by email)

All other destinations are charged as per Australia post or courier company rates whichever is the better rate at the time of shipping. Some rural and remote areas attract an additional courier charge.

All deliveries will be marked for the courier driver with "AUTHORITY TO LEAVE IN A SAFE LOCATION" if the addressee is not in attendance to receive and sign for the consignment. If you feel that this will not be suitable in your circumstances or if you wish to insure your consignment for loss or damage, then please let us know when placing the order as additional delivery fees will apply.
It is recommended that you do not accept delivery of your consignment if the outer package looks like it has been damaged or opened. Inform the driver, take photos and check the goods.
Once a consignment is marked with a Status as “DELIVERED” by the courier driver, it will be deemed as a completed and delivered transaction in good order by the courier service and A2Z Montessori cannot be held responsible if the consignment becomes missing or damaged after that time.

Returns & Refunds

At A2Z Montessori we are dedicated to providing you with the highest level of customer service and top quality merchandise . If however you are dissatisfied with your purchase, please feel free to return it within the following guidelines.

An item can be returned within 14 days of the item's shipped date. With the discretion of A2Z Montessori's an item may be exchanged, credited to your A2Z account or refunded to your bank account or credit card . Other arrangements prior to placing an order can also be made to ensure your full satisfaction. This does not include any shipping charges to and from the delivery address. A restocking fee of 10% min. may apply if the item is returned after 14 days or if the item or its original packaging is not in a salable condition.

If your item was damaged or incomplete when received, please notify us immediately by Email quoting your Order Number, invoice number and reason for the return of the item. All items must be returned in their original resalable condition and packaging. A restocking fee of up to 20% may apply for items not returned in their original packaging and not in a resalable condition.

We will arrange for the return and freight cost of damaged or unsatisfactory items and arrange replacements where applicable.

Warehouse/Showroom Outlet & Returns: 5-6/50 Gateway Drive, Noosaville QLD 4566, Australia (by arrangement)

Postal address for correspondence: A2Z Montessori Australia PO Box 375, Tewantin QLD 4565.

Sale and Clearance and Factory Second Items

Sale, Clearance and Factory Second items may be offered for purchase from our range from time to time. These items are generally the same as our normal stock range and are offered for a special discount because of a manufacturer promotion, a clearance sale, or excess stock. Some discounted and factory second items may have damaged packaging, slight markings or dis-figuration of the product, this in no way would affect the functionality of the material or equipment in any way.

The organic Nature of Wood

Unlike manufactured materials, wood is a product of nature. Wood products have natural imperfections which make them unique and beautiful. Because wood is in a constant state of expansion and contraction, some hairline cracks may appear in the finish surface. Some parts of the wood are softer in composition than other areas and may absorb the stain more and appear darker. When cabinets are stained, many of the wood's characteristics show through including: the grain, pin holes, knots and mineral streaks. How wood looks and feels is affected by climate, soil nutrients, growing season, season of harvest, and the age at harvest. Wood contains natural imperfections, which add to its character and appeal. Every piece of wood—even from the same tree—is slightly different in color, texture, and grain.

The organic nature of wood is what give the wood it's character. It's also important to note that age changes wood as well. Some wood will continue to darken over time. This makes it pretty much impossible to match existing items or replacement parts. Even if they have the same stain, they won't look the same. It's all about expectations. If you are expecting a perfectly smooth surface with no blemishes, you will not find it in wood products unless it is heavily painted. If you appreciate the natural beauty of stained wood, you will appreciate that each piece is as individual as a fingerprint and will take the stain slightly different, even two boards from the same tree. This in inherent to wood and is not a defect unless it interferes with the functionality of what is the intended use of the item.

Queries & Suggestions

Should you have any queries about our products or suggestions about how we could improve our product range or customer service please don't hesitate to contact us and let us know.

Kind Regards,


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